White label mobile APP with the added ability for web access.
EasyTelecom has developed a mobile APP to supplement our telephony service offerings. Many of the most common customer support tasks are available for the customer to manage themselves within the app including adding and removing subscriptions and management of fixed lines.
Consumption against subscription plan, call history, access to voicemail and call recordings as well as direct access to invoice and of course presence status of colleagues are all available within the APP and integration to outlook/MS-Teams is supported.
Some of the main features :
View Invoice Details & PDF
Status of Colleagues
Presence Setting (Meeting/Sick etc)
Outgoing Number Display Options
Play Voicemail Messages & Delete
Play Call Recordings & Delete
Order Data Top-Up
View SIM Data
Set Users Permissions